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Increasing innovativeness
editing below here increasing innovativeness of a helper with resources As we’re interested in the progress economy in innovation, let’s consider what helper resources are known to help. Hult, Hurley and Knight propose the following three orientations (operant resources) as helping increase the innovativeness of a helper: The implication being that we should look to increase…
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Phenomenological
What we’re thinking Phenomeno-what? I’m with you, what a mouthful! It’s a term we use a lot in the progress economy usually when talking about seeker’s judgements or their positions. Think of it as the baggage you bring to a decision. All your lived experiences and what you’re experiencing at the decision point. It’s why…
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Progress owner
The idea Editing below here Progress owner Progress helpers need to actively manage their offerings. They need to ensure progress offered is executed properly and addresses the observation that progress sought by seekers is constantly evolving. Rephrasing Peter Drucker’s well-known observation about the purpose of a firm, as stated in “The Practice of Management”: Many organisations…
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Value recognition
What we’re thinking We take an unusual, but ultimately powerful, approach to value in the progress economy. We’ve already talked about value emerges through progress (no value at start of journey, and maximum if we reach the desired end) rather than the traditional view of it being embedded by manufacturers. Now we can reveal that…
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Enabling the circular economy
The idea Stepping away from a world constrained by value-in-exchange thinking and into progress enables the circular economy. Its the answer to the Ellen MacArthur foundation’s challenge. …one of the biggest challenges…to transition from linear to circular is that it requires…revisiting the very notion of value creation Ellen MacArthur Foundation (2023) “From ambition to action:…
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Equitable Service Exchange
The idea In the progress economy we make the shift to see service as the basis of exchange rather than value. Our focus is on process rather than outputs. We see a world where service is exchanged for service. I apply my knowledge and skills for your benefit (perform a service) and in return you…
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Location – a resource mix element
Editing below here Secondly there are those physical resources where progress is made. Such as buildings. The hospital where operations take place, for example. And we can think of elements in this category in terms of Bitner’s servicescapes. innovating physical resources Servicescapes can always be innovated. And often this will be tied to non-functional progress –…
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Goods – a resource mix element
Editing below here Goods are examples of operand resources. Remember that in order to make progress with these types of resources, they must be acted upon. They are usually physical, tangible objects. Although we can have digital goods such as digital films, music, and e-books, etc. The distinguishing feature of goods in the progress economy is that…
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Data – a resource mix elementData –
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Systems – a resource mix element
Editing below here When we talk about systems in the progress resource mix, we’re once more referring to outward-facing systems rather than internal. That is, systems with which seekers interact in order to attempt making progress. The new client interfaces of the updated den Hertog model above. And we find that systems can be either…
The Progress Economy
firing up systematic innovation and growth