Progress Owners
Within a Progress Helper there should be an accountable Progress Owner for each proposition. This person is accountable for the proposition’s marketing, innovation, and execution.
Externalities
Left to their own devices, Seekers may pursue progress that has a direct, or accidental, detrimental impact on society. Externalities counter that by injecting safeguards into a Seeker’s progress sought.
Progress Helpers
Progress Helpers offer supplementary capabilities that offer the potential to enable Seekers to make better progress than they can on their own. Whilst Seekers are predominant judgers of value, Helpers may make similar progress comparisons to decide to offer/withdraw their capabilities to a particular progress attempt.
Progress Seekers
Progress Seekers are looking to make progress in all aspects of their life. Critically, every actor is a Seeker and they are the predominant judgers of improvements in well-being (value)
Service Credits
What we’re thinking Service credits are value-less promises of future service representing a measure of effort. They mediate temporal and magnitude differences in service exchange and lubricate transitive indirect exchange. Money is a successful implementation of service credits; bitcoin, shells, rocks have been alternatives. …editing below this point They have no inherent value and can be implemented in various ways. from a mental note among friends to a formal contract, entries on a central or distributed register/ledger, to tokens/IOU notes you carry with you. The formality of service credit implementation is likely to increase with the level of unfamiliarity or…
Progress owner
What we’re thinking A progress owner is responsible for helping seekers make some specific progress. This means they are responsible for one or more proposition – including: They’re like a supercharged product owner, with responsibility for innovation (improving seeker’s progress) Editing below here Progress owner Progress helpers need to actively manage their offerings. They need to ensure progress offered is executed properly and addresses the observation that progress sought by seekers is constantly evolving. Rephrasing Peter Drucker’s well-known observation about the purpose of a firm, as stated in “The Practice of Management”: Many organisations struggle with all three. Too often business…
Location – a resource mix element
Editing below here Secondly there are those physical resources where progress is made. Such as buildings. The hospital where operations take place, for example. And we can think of elements in this category in terms of Bitner’s servicescapes. innovating physical resources Servicescapes can always be innovated. And often this will be tied to non-functional progress – feelings – though not exclusively. And Bitner’s model highlights plenty of space where we can hunt for ideas. Another large topic of innovation is where we convert goods to physical resources. Shortly we’ll talk about this under the guise of servitization / product as a…
Goods – a resource mix element
Editing below here Goods are examples of operand resources. Remember that in order to make progress with these types of resources, they must be acted upon. They are usually physical, tangible objects. Although we can have digital goods such as digital films, music, and e-books, etc. The distinguishing feature of goods in the progress economy is that ownership of them is permanently transferred from the progress helper to the progress seeker. And it is important to appreciate that goods are simply another component of the progress resource mix. We don’t see any goods vs services debate (as we do in traditional thinking).…
Data – a resource mix elementData –
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Systems – a resource mix element
Editing below here When we talk about systems in the progress resource mix, we’re once more referring to outward-facing systems rather than internal. That is, systems with which seekers interact in order to attempt making progress. The new client interfaces of the updated den Hertog model above. And we find that systems can be either an operant or an operand resource. For instance, a word processor is a system acting as an operand resource. It needs to be acted upon to make progress (“be valuable” if we allow ourselves to be lazy with definitions for a moment). Whereas a telephone…
