Progress owner
What we’re thinking A progress owner is responsible for helping seekers make some specific progress. This means they are responsible for one or more proposition – including: They’re like a supercharged product owner, with responsibility for innovation (improving seeker’s progress) Editing below here Progress owner Progress helpers need to actively manage their offerings. They need to ensure progress offered is executed properly and addresses the observation that progress sought by seekers is constantly evolving. Rephrasing Peter Drucker’s well-known observation about the purpose of a firm, as stated in “The Practice of Management”: Many organisations struggle with all three. Too often business…
Progress Seekers
Progress Seekers are looking to make progress in all aspects of their life. Every actor in the economy is a Seeker, and they are the predominant judgers of their own progress/improvements in well-being (value)
Exploring Progress Proposition
Propositions are offered by Helpers to help a Seeker reach a progress offered progress state and comprise of supplementary capabilities.
Externalities
Left to their own devices, Seekers may pursue progress that has a direct, or accidental, detrimental impact on society. Externalities counter that by injecting safeguards into a Seeker’s progress sought.
Progress Attempts
Seekers make progress attempts – a series of progress-making activities – in order to make their progress journey.
Service Credits
Service credits mediate temporal and magnitude differences in service exchange.
Progress Helpers
Progress Helpers offer supplementary capabilities with the potential to enable Seekers to make better progress towards their progress sought. Whilst Seekers are predominant judgers of value, Helpers may make similar progress comparisons to decide to offer/withdraw their capabilities to a particular progress attempt.
Location – a resource mix element
Editing below here Secondly there are those physical resources where progress is made. Such as buildings. The hospital where operations take place, for example. And we can think of elements in this category in terms of Bitner’s servicescapes. innovating physical resources Servicescapes can always be innovated. And often this will be tied to non-functional progress – feelings – though not exclusively. And Bitner’s model highlights plenty of space where we can hunt for ideas. Another large topic of innovation is where we convert goods to physical resources. Shortly we’ll talk about this under the guise of servitization / product as a…
Goods – a resource mix element
Editing below here Goods are examples of operand resources. Remember that in order to make progress with these types of resources, they must be acted upon. They are usually physical, tangible objects. Although we can have digital goods such as digital films, music, and e-books, etc. The distinguishing feature of goods in the progress economy is that ownership of them is permanently transferred from the progress helper to the progress seeker. And it is important to appreciate that goods are simply another component of the progress resource mix. We don’t see any goods vs services debate (as we do in traditional thinking).…
Data – a resource mix elementData –
Editing below here
