The Progress Economy

fixing innovation, sales, and firing up growth


Category: Foundation Layer

This is one of four layers in the progress economy and captures those aspects that are at the foundation level. That is, the aspects on which the progress economy is built.

Here you’ll find the principles the progress economy is built upon.

  • progress, including sub pages for
    • progress as a verb / state transition
    • progress as a state
    • progress as a noun
  • value, and why we need to think progress-first, including pages for
    • value-in-exchange – our traditional view, previously successful but with challenging blind-spots
    • value-in-use – the main alternative to the above, solving the blind-spots, but struggles to be actionable
    • value-through-progress – our actionable model, built on top of value-in-use
  • resources, progress is made, and value emerges, from resource integrations. Resources are carriers of capabilities and come in two forms
    • operant
    • operand

There are also articles covering other foundational definitions and ideas:

  • What is service?
  • What is service exchange?
  • What does phenomenological – a word we’ll use a lot – mean?
  • What is service-dominant logic (from which we build the progress economy)
  • What is the innovation problem?

You can find more about the four-layer functional operating system here.

Articles in this category
  • Progress as a verb and a state transition

    The progress economy’s underlying premise: making progress to their more desired state is everything a Progress Seeker wants. What we’re thinking In the progress economy we believe Progress Seekers are trying to make progress with everything in their life. They are trying to get from their current progress origin to their more desired state (progress […]

    Explore more »

  • Progress as a State

    Progress has three, equally important, dimensions – functional, non-functional and contextual. Not understanding one or more will sink your innovation, sales, and growth. What we’re thinking Progress is a state – a snapshot comprising three elements, namely: Identifying and understanding all three elements is critical for understanding seeker’s desires, making progress, progress propositions, value, and […]

    Explore more »

  • Progress as a noun

    Several progress states – the waypoints and phenomenological determinations – are important enough in the story of progress that we specifically name them What we’re thinking In the Progress Economy, some progress states are significant enough to name explicitly. They serve as: These states form the basis for the story of how value emerges from […]

    Explore more »

  • Understanding Progress

    Anchor your thinking around Seekers’ progress and minimising progress hurdles, and you will outperform on innovation, sales, and growth, compared to those stuck on product features and focusing on value. What we’re thinking Progress – moving over time to a more desired state – is a new philosophy for understanding how the world works, solving […]

    Explore more »

  • What is value?

    Realising value emerges from progress comparisons allows executives to focus organisations on helping customers make better progress (an actionable activity) rather than chasing value (a concept that most of us struggle to define and measure). What we’re thinking What if our traditional view of value – despite its past success – is now holding us […]

    Explore more »