The Progress Economy

your new operational model for innovation and growth


Foundation Layer

This is one of four layers in the progress economy and captures those aspects that are at the foundation level. That is, the aspects on which the progress economy is built.

Here you’ll find the principles the progress economy is built upon.

  • progress, including sub pages for
    • progress as a verb / state transition
    • progress as a state
    • progress as a noun
  • value, and why we need to think progress-first, including pages for
    • value-in-exchange – our traditional view, previously successful but with challenging blind-spots
    • value-in-use – the main alternative to the above, solving the blind-spots, but struggles to be actionable
    • value-through-progress – our actionable model, built on top of value-in-use
  • resources, progress is made, and value emerges, from resource integrations. Resources are carriers of capabilities and come in two forms
    • operant
    • operand

There are also articles covering other foundational definitions and ideas:

  • What is service?
  • What is service exchange?
  • What does phenomenological – a word we’ll use a lot – mean?
  • What is service-dominant logic (from which we build the progress economy)
  • What is the innovation problem?

You can find more about the four-layer functional operating system here.

Articles in this category
  • The Innovation Problem

    The Innovation Problem

    You’re not alone in thinking innovation investments are not moving the needle much. We have an innovation problem that’s impacting your organisation’s, and macroeconomic, growth…and it’s because we chase value. Beyond Value Podcast Episode: What we’re thinking McKinsey tell us only 6% of executives are happy with their innovation initiatives – think about that for a moment, 94% of executives are not happy! Yet 84%, according to the same research, see innovation as important to growth. More recent research tells the same story. And worryingly, the IMF cautions us that we are heading into the “tepid 20s” in terms of…

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  • Judgements are Phenomenological

    Judgements are Phenomenological

    Judgements are messy – based on previous lived experiences and current living experience. It’s why two Seekers see progress differently; and why the same Seeker may see progress differently on different attempts.

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  • Service Exchange

    Service Exchange

    We don’t exchange value, we exchange service – but this is often indirectly via service credits (of which cash is a successful implementation)

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  • Progress as a verb and a state transition

    Progress as a verb and a state transition

    Progress is a verb, a continuous journey between two progress states. It can equally be seen as a discrete series of state transitions.

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  • Service vs Services: Why the difference matters

    We make a distinction between service (singular) and service (plural). Here’s why, and why it matters

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  • Progress as a State

    Progress as a State

    Progress is a state, comprising three equally important dimensions: functional, experiential, and contextual.

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  • Progress as a noun

    Progress as a noun

    It is useful to name several specific states. Several act as waypoints – progress origin, sought and offered – whereas there indicate judgements – progress reached and progress potential.

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  • Well-being emerges through progress

    Well-being emerges through progress

    Forget value. It is your well-being you increasingly improve as you seek to make progress towards your progress sought. Discover the actionable model that will accelerate your sales, innovation and growth.

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  • Capabilities – the power behind progress

    Capabilities – the power behind progress

    Capabilities – like skills, knowledge, availability, strength – are the power behind progress: better capabilities, better progress; lacking capabilities is the foundational progress hurdle.

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  • Resources – carriers of capabilities

    Resources – carriers of capabilities

    Resoures carry capabilities; and one resource may be swapped for another if it carries the same capability (for example, an AI system for a compliance tam).

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  • Operant Resources

    Operant resource – such as people – act upon other resources in order make progress. In many cases they are the source of competitive advantage.

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  • Operand Resources

    Operand resources need to be acted upon in order for progress to be made.

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